FRAMED GOODS, CANVASES, ALL PRINTS, GREETING CARDS, PHONE CASES , NOTEBOOKS, SALE ITEMS AND SURPRISE BOXES ARE NOT REFUNDABLE . THESE ITEMS ARE NOT ELIGIBLE FOR EXCHANGE AND OR STORE CREDIT. All such related sales are final. 

**If there is a problem with your order, you must contact us within 14 days of the delivery date. 

Return and Exchange Policy in Details: 

We hope each and every piece of your verrier handcrafted collection ordered will be personally well received. Due to the nature of our products requiring custom work of hand printing, painting and glittering, once an order is placed, the verrier handcrafted custom products cannot be returned for cash and/or credit. ALL VERRIER HANDCRAFTED PRODUCTS ARE FINAL SALES.  As noted below, we do offer gift certificates to be on the safe side when purchasing for a family member or friend. 

A PHONE CASE does not have hand painted embellishment.  However, a phone case is a FINAL SALE and is not allowed exchange on size or design because each case is custom made. PLEASE double check your size requested to be certain, as we cannot exchange once your custom phone case order is placed.

Our production studio is closed on weekends, but responses will be sent M-F between 9AM-5PM.  

We do offer gift certificates for an individual to avoid any size or design question. Please let us know if we can assist you with this arrangement.

If you have any questions or need to relate an extenuating circumstance, please email info@verrierhandcrafted.com

We sincerely appreciate your kind interest for our verrier handcrafted designs. 

 

SHIPPING: 

Domestic

Due to our products being handcrafted in New York City with high demand, please allow up to 2-3 weeks turnaround for domestic orders, to be on the safe side for deliveries. 

Please be advised, once a package is classified as “Delivered” from the postal service, verrier handcrafted is not responsible for the shipment. This applies to all domestic and international shipments.  We will be more than happy to supply you with any related info we have from the courier you chose. However, you will need to fill out the paperwork for any missing or damaged items for insurance purposes.  

International

International shipping rates and transit duration are subject to higher amounts with more lead time, pending destination and potential custom entrance delays.

Please note we do custom detail products and ship each day of the week. We pride ourselves on getting every order safely delivered as quickly as reasonably possible.

Note: Collector Items, Gatorboard Prints & Canvases may take additional time for turnaround. Please check with us directly on shipment of these speciality items. info@verrierhandcrafted.com

Please be advised, once a package is classified as “Delivered” from the postal service, verrier handcrafted is not responsible for the shipment. This applies to all domestic and international shipments.  We will be more than happy to supply you with any related info we have from the courier you chose. However, you will need to fill out the paperwork for any missing or damaged items for insurance purposes.  

Taxes and Duties: Related New York State and New Jersey sales tax will be charged for those state shipping addresses and collected at time of payment.  

TAXES AND DUTIES FOR INTERNATIONAL SHIPMENTS: All applicable custom fees, taxes and duties are the sole responsibility of the customer and are not imagined as FREE. Duties, fees and taxes are not included in the price of shipping. If you qualify for free shipping, you can still be charged duties, fees and taxes when the shipment enters the country and you will be responsible for any of these additional charges as a verrier handcrafted customer. Verrier Handcrafted is not aware of what the duties and taxes will be and feedback on expense seems to vary based on locations.

DOMESTIC SHIPPING:

Orders $0.00-$34.99 will be shipped USPS $6.50 Flat Rate. 

Orders $35.00 to $124.99 will be shipped UPS $10.70 Flat Rate. 

Orders $125 and above will be shipped UPS FREE OF CHARGE.

Please note order amounts are excluding any tax charge.

Please note P.O Boxes are not supported by UPS and will ship USPS.

INTERNATIONAL SHIPPING:

Orders $0.00-$274.99 will be shipped DHL $50 Flat Rate.

Orders $275.00 and above will be shipped DHL FREE OF CHARGE** (please see note below).

**Taxes and duties are excluded in quoted order amounts and will be paid by the international customer on any order even if you qualify for free shipping.

FRAME ORDERS:

Frames are custom cut and hand-made by Framebridge, who ships them to you ready to hang.

Please be advised when ordering a framed print to ship international, there will be a automatic additional shipping surcharge applied at checkout to cover the shipping + handling fees associated with sending these larger/heavier parcels.  
 
GENERAL NOTES ON FRAMED ART PRINT OPTION:

VERRIER HANDCRAFTED has established a partnership with Framebridge to provide our customers with a one step convenience for any of our selected art prints to readily hang on your wall. Option of a framed print will typically take up to 15-20 business days from order to delivery, including shipping time. If you are in a rush, please contact for special delivery options. Frames are custom cut and hand-made by Framebridge. Framebridge frames are made of solid wood with premium finishes, including acid-free materials and acrylic UV protection, as a preferred glass substitute, to enclose print. Each framed item is inspected by Framebridge to ensure perfection on quality control before it is securely packaged to ship out to you from their studios here in the United States. 

FRAMED GOODS ARE NOT REFUNDABLE  for cash or exchange. All sales are final on framed print orders.